From the category archives:

Justin McHood

Resiliency: I See It Everywhere

I see one thing in common for many of the people I know who are at the top of their game – they are resilient. Resiliency is one of those qualities that can set you apart – because everyone gets knocked down every now and then.

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You Should Blog In Case You Die

A reason that no social media guru will tell you as to why you should blog: You should blog in case you die.

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SEO Expert and Mortgage Pro?

Social Reflections published an interview they did with me recently and actually went as far as calling me a SEO Expert and Mortgage Pro. That might be a stretch, but it has a nice ring to it don’t you think?

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You Can’t Tell Me No

I met my wife when I was eleven. She played little league baseball and the rules of little league said that every player on the team had to play at least 2 innings. Which meant that even the girls got to play. She played right field and used to pull her hat way down where [...]

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Simpler Is Better

When faced with a complex solution or a simple one, go with the simple one. It will work better. Or, at least that is my experience.

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I Learned To Drive When I Was Six

The story of how I learned to drive when I was six. And what I *really* learned on that day that I learned to drive.

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Life Happens.

Growing up in Flagstaff, Arizona I spent my fair share of time on the football practice field and I learned quite a few life lessons there – along with making a few great friends. It was on that practice field where I got my first life-lesson that sometimes in life things just happen and that [...]

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Crowdsource Christmas: The Plea From The 10 Year Old

Who cares if a 10 year old can write a plea for a cell phone – does that mean she should get one for Christmas?

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The Back Alley Factor

The Back Alley Factor is something that you have or don’t have and sooner or later you are going to find yourself in a back alley with someone else – and only one of you is going to come out.

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Zillow Mortgage Marketplace: Changes Make It Better For Consumers

I have found that few things in life separate the sheep from the goats men from the boys efficient from the not-so-efficient like the free market does. Earlier this week, I received an email from the people at Zillow saying that they were making changes to their Zillow mortgage marketplace and were going to start to charge lenders for each contact with borrowers and my first thought was: “Well, this oughtta be fun to watch”. I think it might be the social scientist in me that casually enjoys watching people squirm whenever a perceived “big change” is announced – whether it is a global, national, corporate or maybe even just a marketplace change. It has been my experience that whenever change occurs, there is almost always a group of people who thinks change is “fun” – no matter what it is – and finds a way to adapt to the change and continue on with life. It has also been my experience that there is also a group of people who resist change and can’t figure out why they never end up on the good end of the changes. If you enjoy seeing both sides (and everything in between), be sure to follow the debate about the recent changes Zillow announced and how people are reacting to them . What This Change Means For You: The Consumer If you are a consumer, be sure to put Zillow on your Holiday greeting card list. They did you a big favor by making sure that lenders are valuing your contact – in fact… they are making your interest and qualifications a “market”. If you are interested in a loan, have good credit, good income, good assets and want to buy a $500,000 house do you think you are more valuable to speak with than someone who has lousy credit, no money and wants to find out how to use the $8000 tax credit to buy a house? Of course you are. So now the lenders on the back end are going to be actually “bidding” for that interest and hoping that you contact them.  When you do contact them (hint: if I were you, I would contact one of the ones who has a stellar reputation), then they will be charged. Just a hunch here, but I wouldn’t be surprised if Zillow doesn’t start out segmenting you as a customer and assigning a different value to you based on certain criteria, they will over time.  Which will only help the process. I know, I know – it still remains to be seen just exactly how much money Zillow will be willing to pay lenders to talk with people who have lousy credit and no down payment (that was a joke) but one thing is almost certain: Now that there is a price-tag that lenders are going to be paying each time you contact them – you as a consumer have an even higher chance of getting the best service from your loan officers working right here on Zillow . Or, maybe I should say it like this: It seems to me that if a lender has to pay $100 for you to talk to him, you have a better chance of getting his/her full attention than if they didn’t have to pay anything for you to talk to them. Or at least that is where I always try to put my mouth… where my money is.

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I Am So Full I Can’t Take One More Bite

If you have young kids, chances are at some point you have seen your 5 or 10 year-old sit and stare at their dinner that they don’t want to eat hoping that no one is going to “make” them eat it. If you tell them to eat their dinner and you may just hear this [...]

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The 2-4-6-8 Problem

Do you manage a group of sales guys? Chances are that you know what the 2-4-6-8 problem is, but you may be scratching your head trying to figure out if their is a solution. The truth of the matter is that the 2,4,6,8 problem is most likely un-solvable by you as a manager for an [...]

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“There Will Be Death Panels Enacted By This Congress”

Are you working at a non-depository financial institution? Starting at :38 We will be providing a mechanism for putting non bank financial institutions out of everybody’s misery. [Is Secretary Geithner smiling?] There will be death panels enacted by this congress. But they will be for non-bank financial institutions that will not be considered too big to die. And I say that because we have this euphemism that we are going to be resolving these institutions. It has not been my experience that when someone says that they are going to resolve something, they kill it. We are talking about dissolution, not resolution. We are talking about making it unpleasant for the entities… Note: The underlining emphasis and [commentary] was mine of course. I don’t know for sure what the future will hold, but it sure seems like the winds of change are starting to blow when it comes to how mortgages are originated. Hat Tip Rob Chrisman (by far one of the smartest mortgage people I have ever followed) for sharing the video.

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Is Your Landlord In Foreclosure?

It is not just people who own a home that are becoming victims to the foreclosure problem, people who are currently renting a property are beginning to see foreclosure impact their lives as well. Is your landlord in foreclosure? Are you sure? According to the National Low-Income Housing Coalition, one in five homes in foreclosure nationwide is occupied by a tenant . One of the common stories about landlords in foreclosure that is happening all across the US is where the landlord allows a property to go into foreclosure and then the tenants are “surprised” when they find out they have to move. Thanks for a federal law that was passed on May 20th, in some states , the lender will be forced to honor a lease agreement of a tenant, but not in all cases. For example, if a lender forecloses on a property and then sells the home to someone who will occupy the property as their primary residence, the tenant in place then has 90 days to vacate the property. But no matter what, if your landlord goes into foreclosure, you will incur extra moving expenses that you are not likely to get back from your landlord . Foreclosures can create expenses for tenants, such as moving costs. If the foreclosure forces you to move before your lease expires, you can demand that the landlord pay your moving expenses. If the landlord refuses, you can sue in small-claims court, said Janet Portman, managing editor of legal self-help publisher Nolo Press and author of several books on landlord-tenant law. Finding out if your landlord is in foreclosure is easy to do – once. But going back and keeping an eye on your landlord by seeing if a foreclosure notice has been filed can be time consuming. At least one new startup has a solution to this problem – LemonLandlord.com — where you can monitor whether or not your landlord has had foreclosure proceedings start. More About Landlords in Foreclosure: Tenants evicted because of landlords being foreclosed upon Renters too can face the hit of foreclosure Tenants suffer when landlords are in foreclosure

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Is It Better To Be Lucky Than Good?

So you think you want to buy a house that has multiple offers on it? What I am about to suggest is called The Better To Be Lucky Than Good Plan and it’s success can largely depend on what your connection with karma is with the Gods in Charge of Decisions on Bank Owned Properties. Step One Once you have found a house and you realize that there is currently multiple offers in on it – maybe even at least one of them is for cash, it is time to get creative. In this case, creative is known as something called an escalation clause . The escalation clause can be worded in a number of different ways, but the essence of it is “buyer agrees to pay X% or X$ over the next highest offer.” Step Two Being creative can be fun, but unless you are also smart and creative, it could backfire on you. So now that you have been creative, you can protect yourself by being smart . Being smart in this case requires that in addition to your escalation clause, you also use a “subject to appraisal” clause such as this one The Phoenix Real Estate Guy stated in the comments from a post I wrote last week : Appraisal Contingency: Buyer’s obligation to complete this sale is contingent upon an appraisal of the Premises by an appraiser acceptable to lender for at least the sales price . If the Premises fails to appraise for the sales price, Buyer has five (5) days after notice of the appraised value to cancel this Contract and receive a refund of the Earnest Money or the appraisal contingency shall be waived. Once you have submitted your offer that is both creative and smart , it is time to sit back and let the fun begin. From what I can tell, the people who work for the Gods in Charge of Decisions on Bank Owned Properties are seldom able to turn one of these offers with an escalation clause in it down. I am sure it happens, but I just don’t see it happen very much. Step Three Once the offer has been accepted by the people who work for the Gods in Charge of Decisions on Bank Owned Properties, it is time to order the appraisal. Due to HVCC laws, appraisals today can be tricky and usually drive people nuts… but in this case, don’t let it drive you nuts – if the Better To Be Lucky Than Good Plan works out, you are about to save some money and be able to buy the home you want. Step Four If my math is correct so far, once you get the appraisal back, you will quickly realize that as a result of you being creative , you currently have an offer in that is possibly tens of thousands of dollars over the appraised value of the home. Good thing you were also smart . Now is the time when you go back to the person who works for the Gods in Charge of Decisions on Bank Owned Properties and ask them which one of these three choices they want to pick: Cancel the contract because the property did not appraise for the sales price Get a different appraisal done with the seller paying for it Negotiate with the seller to lower the sales price to the appraised value How do you tell if you are one of those people who think it might be better to be lucky than good? The person who works for the Gods in Charge of Decisions on Bank Owned Properties chooses door number three from the choices above and you end up with the house you wanted at the appraised value. It might be easier than you think to be lucky… especially if the short sale department happens to be part of the “ Retard Division “. Other Recent Multiple Offer Thoughts: Escalation Clauses: Bad or Good? Multiple Offers and “Winning” The Bidding War Disclaimer: I am not a Realtor but I get to watch them work every day and most days it is more fun than not. Be sure to consult with a licensed Realtor before trying any of this at home.

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Multiple Offers Make Me Nervous

Do you ever get nervous? Sometimes I do. And lately, I have found that one of the things that makes me nervous keeps cropping up in the currently-crazy-real-estate-market that is happening in Arizona and other parts of the country as well. Multiple offers from buyers on a house make me nervous. Anytime I have a client who “wins” a bidding war on a house and then comes to me to talk about financing options, I get a little nervous . I want to tell them “congratulations” and be as excited as they are that they just beat out all of the other offers on the house, but I find myself offering words of caution. Why? Because if you want to finance a house, your financing is going to be based on the appraised value of the house, not the sales price . And whenever there are multiple offers involved, I get a little nervous that if you were the “winner” of the bidding war – the property that you just “won” won’t appraise for the sales price. If you just won a bidding war, and the appraisal on the house is for lower than your agreed sales price, there are 4 common possible outcomes regarding multiple offers and appraised values : Your agent goes to the seller (often it is the lender because the property is bank-owned) and gets them to agree to a lower sales price. You agree to bring in the difference between sales price and appraised value in cash to closing. Order another appraisal and hope the appraisal comes in at the sales price You cancel the contract and go find another house. Now. If my math is correct… you have a 25% chance of a positive outcome (the sales price is lowered to the appraised value), a 25% chance of a hail-mary-hopefully-will-be-possible-outcome (order another appraisal and hope it comes in at sales price) and a 50% chance of a less-than-positive-outcome (bring in the difference in cash or cancel the contract and find another house). 25% chance for a positive outcome? No wonder I get a little nervous.

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The Top 10 Reasons Somone Shouldn’t Use ZMM To Shop For A Mortgage

If you found this blog, chances are that you are a consumer who is looking for more information about a mortgage. Maybe even more specifically, you are searching for specific information about how to get the best deal on your mortgage. So I thought I would take the time to list out the Top 10 Reasons Someone Shouldn’t Use Zillow’s Mortgage Marketplace to Shop for a Mortgage . Number Ten You much prefer filling out a form on the Internet somewhere that looks like this… because you wonder what will happen if you do. Number Nine When you fill out a form that looks like number ten, you also want to give your personal information – just in case someone needs it. Number Eight You sometimes get lonely. You like to get phone calls. From lots of different people. Forget it if they want to talk about your mortgage – you want to tell them all about how your garden is doing. You know that by filling out a form, you will soon have lots of different people to talk to from all over the country. And they sound like such nice people when they call. Number Seven Your Realtor’s brother seems like he is so smart about mortgages. You feel lucky that you found the World’s Best Realtor who has a brother who is the World’s Best Loan Officer on the back of the shopping cart at Safeway. Number Six You really don’t have all that much time to fill out any forms on the internet. Can’t you just sign a form or two and be done with it? Number Five Your sister said that she found her loan officer on MySpace and he was so cute – he even gave her a ride in his BMW to the title company. Number Four You can’t find any loan officers on Zillow who are offering you any cash-back-at-closing when you buy your house and you really need to find someone who can offer “creative financing”. Number Three Your mom used a loan officer that she liked before – and he said that he could “help you out” even though he has a side job now stocking shelves at Home Depot. Number Two You like the fact that you can go to the Realtor’s office and stop by the Loan Officer’s office right there in the Real Estate Office. Having them together makes it so easy . And finally, the Number One Reason Someone Shouldn’t Use Zillow’s Mortgage Marketplace to Shop for a Mortgage? You feel sorry for your brother. Who also happens to be a mortgage broker.

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The Downside To Leverage

One of the greatest things about Twitter is it lets you peer into the minds of some of the smartest people in the world – all without them really knowing that you are listening. Just follow a few smart people and soon you will be amazed at the amount of wisdom they can share in 140 characters or less. Consider this insight shared with his followers from Zillow’s COO : After I looked up the word pernicious , I couldn’t help but think “He is right – many of the foreclosures – especially the ones that could be considered strategic can be traced right back to the degree of leverage being used by people to finance their homes.” Leverage: It Cuts Both Ways Say for a moment that you put down 20% when you bought your home 2 years ago. Even though 20% would have been considered a healthy down payment 2 years ago, that still means that you are able to live in a place that costs 4-5 times as much as you have into it in cash. Then say with the current economic problems, you have a hiccup in your income (job loss, decreased bonus, demotion, less business income, etc.) and you are unable to continue to make the monthly payment on your current mortgage. If home values in your area have went down 10%? You can still sell your home for more than you paid, and move into a cheaper living situation – either buy a smaller home or rent a place that is less on a monthly basis. But when home values have went down 50% in your area, you then have some decisions to make, and those are the tough decisions that I see homeowners wrestling with every day. Because I live in one of the sand states where foreclosures are rampant, I speak with people all the time who are 50% (or more) under water from when they bought their home just a few years ago. What is alarming about these conversations is that there really is not a solution in place to the problem of having severe negative equity in their property and a hiccup in their income – and so I am left with giving no real advice, but rather just explaining options. And the option list is rather short: Continue making your payments Short sell your house Attempt to get a loan modification that will most likely still leave you with 50% (or more) negative equity Foreclosure What Should You Do If You Have 50% Negative Equity And A Hiccup In Your Income? The short answer: If you can’t continue to do #1 (make your payments) and you want to live in the home, try #3 (loan modification) with your lender but be ready to do #2 (short sell your house) to hopefully avoid #4 (foreclosure). Leverage. I can’t think of a better word than pernicious , when values go down.

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The Single Most Important Question You Need To Ask Your Loan Officer: Right Now.

Pull up a chair, I need to have a serious conversation with you for a minute. Something happened this week that you may not be aware of yet and although I don’t want to alarm you unnecessarily, I want to help you protect yourself from the fallout of what happened. What Happened This Week This week something out-of-the-ordinary happened when the government effectively shut down a large wholesale bank named Taylor, Bean and Whitaker. Yes, it has been all over the news but I worry that many people just assume that it was just another bank failure – heck, they pretty much happen on a weekly basis (always on Friday of course) so what is the big deal, right? Wrong. Why Taylor Bean and Whitaker Closing Is Important To You No matter who you are – or whether you are currently in the process of getting a loan or not, the closing of Taylor Bean and Whitaker will impact the way you shop for a mortgage. One of the reasons it will impact everyone is that Taylor Bean and Whitaker was one of the “last options” for many types of loans. As lenders have tightened up their guidelines, many lenders simply “don’t do” certain types of loans anymore. FHA Jumbos, FHA Manufactured Homes, FHA 203k Streamlines, USDA Loans – these were all loans that TBW did and loan officers all over the country used TBW for years. The Single Most Important Question You Can Ask Your Loan Officer With the closing of TBW, many loan officers are now scrambling to get their loan placed somewhere else – and the sad truth of it all is that many people who were just about to close their loan will not be able to close their loan somewhere else because no one else will do the loan that TBW would have done . So, the single most important question that you can ask your loan officer — please pick up the phone right now and ask it if you haven’t already is: Do you have a backup lender in place in case the current lender you have my loan with closes their doors? And don’t settle for any answer other than yes or no .  Don’t let your loan officer go wishy-washy on you. This is an answer that you need to know. You need to know that your loan is in line at XYZ lender and should something happen to XYZ lender, is there a backup plan in place? And if there isn’t… well – it is time that you demand that your loan officer get one . Because in today’s mortgage market – as proven again this week by the closing of Taylor Bean and Whitaker – anything can happen. And by being proactive and making sure you have a backup plan in place should something happen, you can mitigate the risk of a financial crisis of your own. More Information: HUD Press Release Wall Street Journal Article Taylor Bean Press Release Dan Green does a great job of putting together a FAQ list for many questions people have about the Taylor Bean and Whitaker event.

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